10. Shipping Policy

RJ Uniform – Manufacturer & Supplier

At RJ Uniform, we ensure safe and timely delivery of all orders. Please review our shipping policy below:

1. Order Processing

• Orders are processed only after advance payment confirmation.
• Standard processing and production time is approximately 30 business days, depending on order size and customization.
• Any changes requested after order confirmation may extend delivery timelines.

2. Shipping Methods

• Orders are shipped via trusted courier and logistics partners.
• Bulk orders may be shipped through freight services as per mutual agreement.
• Express shipping is available on request at an additional cost.

3. Shipping Charges

• Shipping charges are borne by the buyer unless otherwise included in the quotation.
• Charges are calculated based on weight, volume, and delivery destination.

4. Delivery Timeline

• Domestic deliveries: Within 7 business days after dispatch.
• International deliveries (if applicable): Up to 30 business days after dispatch.
• Delivery timelines may vary due to courier delays, holidays, or unforeseen circumstances.

5. Tracking Orders

• Tracking details will be shared via email or WhatsApp once the order is dispatched.
• Buyers are responsible for monitoring delivery and ensuring receipt at the provided address.

6. Risk & Responsibility

• Risk of loss or damage passes to the buyer once the shipment is handed over to the courier.
• RJ Uniform is not responsible for delays or damages caused by courier services or incorrect delivery details provided by the buyer.

7. Damaged or Missing Items

• Any damaged or missing item issues must be reported within 48 hours of delivery.
• Photo or video evidence is required for claim verification.
• Approved claims will be addressed as per our Terms & Conditions.

8. Contact for Shipping Queries

• Email: rjuniform2015@gmail.com
• Phone: 8585898085